Foreclosure REO Specialist : 00008PYV

Job Information
DateFebruary 15, 2017
TypeFull Time
CompanyHSBC Bank Canada
LocationMontreal, QC
ClientHSBC Bank Canada
Contact Information
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Foreclosure REO Specialist : 00008PYV

Employment Type: Regular

  • Manages assigned foreclosure portfolio to ensure that all required time frames are met, deliverables are achieved and losses are minimized
  • Manage, maintain and liquidate assigned Real Estate Owned (REO) properties. Manage real estate agent relationships in assigned provinces, including relationships with attorneys, management companies, and real estate agents. Monitor general work performance of real estate agents to ensure marketing of properties is completed and timely

Impact on the Business

  • Adhere to listing, price reduction, and REA commission matrix to liquidate REO properties

Customers / Stakeholders

  • Work with attorneys, management companies, and real estate agents as necessary to legally remove any occupants and possessions from the premises

Leadership & Teamwork

  • Comply with Federal and local laws as well as HSBC Mortgage Services policy and procedures
  • Maintain an awareness of all policies, procedures and practices, laws, regulations and rulings governing real estate bankruptcy proceedings and collections-related activity
  • Ensure appropriate Manager(s) are consulted on exception items or those with variance outside of assignment limits and/or standard process flows
  • May be required to assist other functional units at times of high volume activity or as business priorities dictate
  • Complete other responsibilities, as assigned
  • Monitor general work performance of real estate agents to ensure marketing of properties is conducted in a timely manner and to establish listing price of properties. Ensure properties are listed in publications and on-line electronic services. Contact and request updates from agents on the success of showing properties. Review, negotiate and decision incoming bids and authorize sale of property within designated loss parameters
  • Complete accounting application of reserve write-offs and gains on all sold REO properties. Maintain all records and costs associated with property sale. Coordinate application of sale proceeds and formulate actual write-off or gain on consummated sold properties. Update and monitor miscellaneous tracking reports. Calculate write-downs on current REOs and complete accounting application of appropriate adjustments

Operational Effectiveness & Control

  • Review foreclosure task queues to ensure appropriate and timely handling of accounts in foreclosure
  • Complete equity analysis as required by policy/ procedure for loss review
  • Prepare appropriate forms and ensure complete documentation and compliance within established guidelines; notify appropriate Manager of unique situations
  • Identify, review and clear any and all exceptions that delay the foreclosure process
  • Correspond with internal/ external attorneys in a professional manner to ensure appropriate action is taken on all accounts to expedite foreclosure and minimize headline risk
  • Prepare charge off within assignment and forward to appropriate personnel for review and approval
  • Review recommended property improvements and authorize completion of any work within budget restrictions

Management of Risk

  • Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
  • Promote an environment that supports diversity and reflects the HSBC brand

Observation of Internal Controls

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators


  • High school diploma (or equivalent) with a minimum of three to five years advanced collections, credit analysis, foreclosure or bankruptcy experience in mortgage servicing, real estate, or other financial services related activity; experience as a paralegal, as an appraiser or in underwriting would be a plus
  • Knowledge of financial and credit analysis techniques, as well as, applicable regulator guidelines
  • Bachelor’s or Associate degree in business or related field preferred (a combination of education and foreclosure experience may be substituted at management’s discretion); Strong oral and written communication skills
  • Strong analytical and assessment skills; high degree of problem solving ability proven mathematical aptitude
  • Ability to provide innovative ideas to streamline work processes and decrease business-related expense; Initiative, self-starter
  • Strong organization and follow-up skills; ability to effectively multitask and prioritize workflow in a high-volume environment; Ability to work well independently, as well as, team with others to achieve department/ group goals
  • Flexibility to the changing requirements and priorities of the business
  • Strong technical aptitude to include MS Word and MS Excel; proficiency in MS Access preferred
  • Professional demeanor; tact/ diplomacy; and the ability to maintain confidentiality of sensitive information
  • Bilingual in French and English is required
  • Ability to work varied/ alternate shifts and extra hours as determined by management and required by the business

Job Field : Operations
Primary Location : North America-Canada-Quebec-Montreal
Schedule : Full-time Shift : Day Job
Type of Vacancy : Country vacancy
Job Posting : 15-Feb-2017, 10:38:55 Unposting Date : 01-Mar-2017, 23:59:00

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